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Online Peer Support Chats

Online Peer Support

Online Peer Support Chats

A Safe Space to Connect

Our Online Peer Support (OPS) chats provide a safe, anonymous space for individuals who are affected by an eating disorder or disordered eating to connect to a recovery community and receive support in real-time.

Who Can Participate

Canadian residents aged 14 and older who are experiencing an eating disorder, disordered eating or body image issues.

How It Works

OPS chats are facilitated by trained Looking Glass Moderators who ensure the chats remain welcoming, non-judgmental and recovery-focused.
Each chat session offers a confidential space for people to post about their experiences and benefit from the empathy and understanding of their peers while avoiding sensitive subjects such as weight, dieting, and specific eating -disorder behaviours. The Chat Rules can be found here.
There are 10 live chats per week and participants can join as many as they like. They are welcome to chat or simply observe the flow of dialogue—whatever feels right for them. Some chats will be busier than others and participants may drop in and out during the 1.5-hour sessions.
OPS is not a crisis service and individuals must be medically and psychiatrically stable in order to participate in this program.
OPS is a text-based chat service and participants pick a display name when signing up. This can be the individual’s first name or another name of their choosing.
OPS chats are hosted on our secure Program Hub.

Chat Session Times

All times are in Pacific Standard Time (PST).

Monday: 7:30-9:00 PM
Tuesday: 12:00-1:30 PM and 4:30-6:00 PM and 7:30-9:00 PM
Wednesday:  6:30-8:00 PM* and 8:30-10:00 PM
Thursday: 12:00-1:30 PM and 4:30-6:00 PM and 7:30-9:00 PM
Friday: 7:30-9:00 PM
Sunday: 7:30-9:00 PM

*Binge Eating OPS Chat: takes place on the 1st and 3rd Wednesday of every month.
Open to individuals wishing to receive support related to bingeing behaviours, and the thoughts and feelings that accompany them.

How to Sign Up

To join the OPS chats, you will need to register and create a profile on our Program Hub (fields with * are required and you must choose a Display Name as this is what you'll be visible as in the chats).
Here are some helpful resources to get you started with signing up and joining a chat on the Program Hub.

“Having the option of having conversations with people when I am especially struggling with thoughts or behaviours has been a huge support in staying on track, and it helps me feel less lonely.”

Program Participant

If you have any questions or would like more information, please get in touch:
programs@lookingglassbc.com.

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